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2nd Pillar – Intervention

Physician-led absence management:work capacity instead of incapacity for work

Absences are not only an HR issue – they are often a medical one. Our physician-led absence management creates clarity in days, not months.

48–72 h
until the initial medical assessment
78%
of cases: return to work within 10 days
Workplace focus
assessment based on the specific job profile, not generic
Our standard

Medical clarity in days, not months

We work with a workplace focus, independently and in a structured way – from the agreed notification point through to a sustainable return to work, to noticeably lower the absence rate.

Our brand
RE:TURN3

Physician-led absence management in three stages.

RE:TURN3

The three-stage system

Screening, triage, return to work – clearly timed and consistently delivered.

01

Absence screening

The absence is reported digitally – by HR or directly by the employees. We review plausibility, risk and the link to the workplace – in a structured and documented manner.

02

Medical triage

Telemedicine consultation within 48 to 72 hours of the notification reaching us. A detailed work capacity certificate including partial work capacity, prognosis and functional limitations.

03

Return to work through case management

Case management by physicians and case managers through to case closure – with clear communication to everyone involved.

Differentiation

Why not simply the family doctor?

Four points that make the difference between a sick note and a workplace-related assessment.

Workplace focus

Assessment based on the specific workplace profile – role-related rather than generic.

Detailed certificate

Partial work capacity, prognosis and functional limitations – not just a percentage of incapacity for work.

Time

Up to 90 minutes per consultation, digital and with no waiting time.

Neutrality

An independent medical assessment – free from any treatment interests.

From our practice

Three mandates from our current work

Every mandate is set up differently – by industry, site and starting position. What stays the same is how we work: a medical assessment that looks at the specific workplace, rather than a certificate with no link to it.

Case study

Sygma AG

RE:TURN3
Absence rate halved in nine months – with RE:TURN3 from day 3.
2.3 %
absence rate (down from 4.32%)
587
fewer days of sickness absence
115
fewer days of accident absence
Marc Flückiger
Marc Flückiger
Managing Director / Co-owner Sygma AG, Cantonal Councillor St. Gallen
«AcciMed offers a fair solution for everyone involved. We benefited above all from the planning certainty and from significantly shorter absences.»
Retail · 1,800 employees · 11 sites

Return to work – medical support from day 7

Reporting period March to May 2026
A retail company reports employees unfit for work from the seventh day of absence. Over three months, 142 cases were reported, 78 of them with continuous medical support – including telemedical consultations, fitness-for-work certificates and a graded return to the workplace.
26
days shorter than the reference cohort
Fewer days of absence per case.
508
days worked instead of absent
Partial fitness for work is the biggest lever.
Day 14
until the medical assessment
The case is clarified before the daily sickness benefits insurance pays.
What we observe

Where a termination is on the table, the incapacity for work lasts considerably longer than in the other supported cases. The duration of absence then depends hardly at all on the illness.

Where the cause is purely medical, graded fitness for work shortens the total absence time considerably – compared with a Swiss cohort with the same diagnoses.

Basis: 14 of 19 medically closed cases, compared with a reference cohort matched by diagnosis, age and sex · Reporting period March to May 2026, analysis until 31 July 2026.
Retail · single large site

Return to work – medical support from day 14

Ongoing project · since April 2026
At one large site, employees are reported from the fourteenth day of absence, predominantly long-term absences. Interim status after the first two months.
25
cases reported in two months
12 of 17
with medically defined partial fitness for work
of 17 cases with consultation and incapacity for work.
5
days median until the first consultation
What is emerging

Partial fitness for work is emerging as the single biggest lever – both for the return to the workplace and for shortening the total absence time. A trend from the ongoing project, not yet conclusively established.

Interim status after two months · As at 29 June 2026.
The process in detail

A structured return to the workplace

This is how a case actually progresses within the three-stage system – from the incoming notification to a supported return to work.

Stage 1 · Notification

Early notification

The absence is reported digitally – by HR or directly by the employees, from the day of absence agreed with you.

Stage 1 · Initial assessment

Telemedicine medical initial assessment

Medical assessment of diagnostic and treatment needs within 48 to 72 hours of the notification reaching us. We also assess partial work capacity, possible workplace adaptations, fitness to travel during sick leave and workplace-related incapacity, and draw up a structured prognosis.

Stage 2 · Support

Continuous support

Continuous assessment and support of the case to achieve maximum efficiency from a medical standpoint.

Stage 3 · Integration plan

Integration plan with workplace adaptation

Concrete workplace adaptations and, if necessary, coordination with early detection by the Swiss disability insurance (IV).

Benefits

What it delivers

Fewer absences.

Shorter absences and a structured return — measurable in days of absence, not in declarations of intent.

Duty of care fulfilled.

Art. 328 OR (Swiss Code of Obligations) requires the employer to protect personality and health. Medical support in the event of absence is the most visible evidence of this.

Action while the waiting period is still running.

The case is clarified before the daily sickness benefits insurance starts paying.

Against absenteeism and presenteeism.

Against unjustified absence just as much as against its opposite: present, but ill and unable to perform.

Clarity early on.

Everyone knows where they stand — instead of waiting weeks for a certificate saying “100%”.

Spotting conflicts before they dictate the course.

Where a conflict is involved, the duration of absence depends hardly at all on the illness.

Fair treatment.

The same assessment by the same standards, regardless of role and site.

Independently assessed.

Medically free from instruction, even though the mandate and the fee come from the company.

Frequently asked questions

Frequently asked questions about absence management

The notification point is agreed with the company – depending on the situation, from the third, seventh or fourteenth day of absence. The telemedicine initial assessment takes place within 48 to 72 hours of the notification reaching us.

We assess with a workplace focus, take up to 90 minutes and deliver a detailed work capacity certificate including prognosis and partial work capacity.

The employer or the commissioning insurer. For employees the service is free of charge.

Yes – independent of insurers and employers. Medical neutrality and medical confidentiality are our foundation.

Take action

With AcciMed you make the difference

Targeted return-to-work strategies, partial work models and structured support measurably reduce illness and accident costs – with greater stability for everyone involved.